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RESOURCES

Staff
Deon Lytle
NEMT Call Center Manager

Kim Ward
NEMT Lead Supervisor

Peg Dixon
NEMT Specialist

Tequila Merriweather
NEMT Specialist

Glenda Brown
NEMT Specialist

Yareli Rauda
Bi-Lingual NEMT Specialist

Zack Schmitt
Transportation Accounting / Database Specialist


Contact
Phone: 828-552-5486
Fax: 828-552-4234
Email: nemt@landofsky.org

Non-Emergency Medicaid Transportation


Title XIX of the Social Security Act does not specifically mandate provision of transportation as a Medicaid service. However, federal regulations and interpretations of the Act authorize states to cover transportation as either an optional service and/or as an administrative service. North Carolina has federal approval to claim transportation as an administrative service reimbursement for transportation arranged and paid by the County Department of Social Services (DSS) as an agent for the state.

Medicaid is required to assure transportation to medical appointments for all eligible individuals who need and request assistance with transportation. Transportation will be available if the recipient receives a Medicaid covered service provided by a qualified Medicaid provider (enrolled as a NC Medicaid provider). Medicaid only pays for the least expensive means suitable to the recipient’s needs.

Transportation to and from providers is a critical component for Medicaid beneficiary to obtain necessary health care. Non-Emergency Medical Transportation (NEMT) services consist of arranging and/or paying for transportation. When the beneficiary has access to a suitable mode of transportation, but lacks the means to use it, the county must assist with the means through gas vouchers, mileage reimbursement, etc. When the beneficiary lacks both means and mode, the county is responsible for arranging transportation at a cost within allowable Medicaid regulations. However, the obligation to provide transportation is not without qualifications.

For more information on Medicaid Transportation visit: http://www.ncdhhs.gov/dma/services/transportation.htm


Forms


NEMT Staff

Name Title Phone Number Ext Clients by Last Name
Deon Lytle NEMT Call Center Manager 552-5487 176  
Kim Ward NEMT Lead Supervisor 552-5486 5 Wh-Z
Yareli Rauda Bi-Lingual NEMT Specialist 552-5486 1 A - D & Spanish
Peg Dixon NEMT Specialist 552-5486 2 E - K
Glenda Brown NEMT Specialist 552-5486 3 L - P
Tequila Merriweather NEMT Specialist 552-5486 4 Q - Wg
Zack Schmitt Transportation Accounting / Database Specialist 552-5486