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Ruth Price
Regional Ombudsman
Buncombe & Madison

Julia Gibson
Regional Ombudsman
Buncombe

Carol Allison
Regional Ombudsman
Henderson & Transylvania


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Buncombe County
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Transylvania County
Nursing Homes
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Buncombe County Nursing Homes

Facility 2018 2017 2016
Asheland Ridge Health Center Feb|May|July Feb|May|Aug|Nov Feb|May|Aug|Nov
Asheville Health Care Center Jan|April|August Feb|May|Aug|Dec March|June|Aug|Nov
Aston Park Health Care Center Feb|May|July March|May|Aug|Nov March|May|Aug|Nov
Black Mountain Neuro-Medical Treatment Center   May March|May|Dec
Brian Center Health and Rehab / Weaverville Feb|May June|Sept|Dec Feb|June|Sept|Nov
Brooks-Howell Home Feb|May|August Feb|May|Sept|Dec Feb|June|Sept|Nov
Complete Care at Asheville Feb|May Feb|June|Sept|Dec Feb|June|Sept|Nov
Deerfield Episcopal Retirement Community March|May Feb|May|Sept|Nov June|Aug|Nov
Emerald Ridge Rehab and Care Center Feb|May May|Sept|Dec Feb|June|Sept|Nov
Flesher's Fairview Health Care Center March|May Feb|May March|June|Aug|Nov
Givens Health Center March|May Feb|March|May|Sept|Nov March|June|Aug|Oct
Givens Highland Farms Jan May|Aug|Dec Feb|May|Aug|Dec
The Laurels of GreenTree Ridge March|May Feb|May|Sept|Nov June|Aug|Nov
The Laurels of Summit Ridge Jan|August Feb|May|Aug|Dec March|June|Aug
Mountain Ridge Wellness Center Feb|June March|May|Aug|Dec Feb|May|Aug
|Nov|Dec
NC State Veterans Nursing Home Jan|June March|May|Aug|Dec March|May|Aug|Nov
The Oaks at Sweeten Creek March|May March|May|Sept|Nov June|Oct|Aug
Pisgah Manor Health Care Center Feb|May|July Feb|May|Aug|Nov March|May|Aug|Nov
StoneCreek Health and Rehab Feb|May|July Feb|May|Aug|Nov Feb|May|Aug|Nov
WNC Baptist Home Feb|May Feb|May|Aug|Nov Feb|May|Aug|Dec

Buncombe County Adult Care Homes

Facility 2018 2017 2016
Arbor Terrace of Asheville March|April Feb|May March|June|Oct|Nov
Becky's Rest Home 1 June Jan|April|Sept March|May|Oct
Becky's Rest Home 2 Jan Jan|April|Sept March|May|Oct
Brookdale Asheville Overlook Jan|April|July Feb|May|Aug|Nov Feb|May|Sept|Dec
Brookdale Walden Ridge Jan|June|July Feb|Aug|Nov March|June|Oct|Dec
Candler Living Center March|May Jan|Aug March|June|Sep
|Dec
Chase Samaritan Assisted Living Feb|May March1|March2|Aug|Dec Feb|Sept|Dec
Chunn's Cove of Asheville Jan|August Jan|April|Sept March|May|Oct
Flesher's Fairview Rest Home Jan|April|June April|Sept May|Oct
Givens Estates / Richard A. Wood March|May   June|Oct|Nov
Heather Glen at Ardenwoods March|June|August May Feb|May|Sep|Dec
Hominy Valley Retirement Center March|May|July April|July|Oct Feb|June|Sept
|Dec
Marjorie McCune Memorial Center Feb|May|August March|June|Oct Feb|May|Sept|Dec
Nana's Assisted Living Facility Feb|May|August March|June|Sept|Oct Feb|Sept|Dec
Richmond Hills Rest Home 1 March|June March|July|Nov Sept
Richmond Hills Rest Home 2 March|June March|July|Nov March|Sept|Nov
Richmond Hills Rest Home 3 March|June|August March|May|July|Nov Sept
Richmond Hills Rest Home 4 March|June|August March|May|July|Nov March|Sept|Nov
Richmond Hills Rest Home 5 March|June|August March|April|July|Nov March|Sept
The Crossings at Reynolds Mountain Feb|June April|July|Dec Sept|Nov
Trinity View March|May|August Feb|Aug|Dec Feb|March|Sept
|Nov
Windwood Rest Home March|May Jan|May|Aug|Oct Feb|Aug|Nov

Buncombe County Family Care Homes

Facility 2018 2017 2016
Alverta Bolick Home   Feb Aug
Angel House 1-7   1|2|3|4|5|6|7 1|2|3|4|5|6|7
Autumn View Assisted Living 1-6 1|2|3|4    
Deaverview Heights Family Care Home March Feb April
Evergreen Living 1-3, 10-13 3|10|1|11 1|2|3|10|11|12|13 1|2|10|11|12|13
Fairview Family Care 1-4 1|2|3|4 1|2|3|4| Oct|1|2|3|4 1|2|3|4
Golden Brook Assisted Living March March Aug
Haywood Heights Family Care Home July May Oct
Heart and Hearth   May|Oct Aug
Holmes Family Care Home   May July
JoAnn's Family Care Home June   Aug
Knob Hill Family Care Home      
Leicester Heights Family Care April May|Oct March|Aug
Liberty Oaks 1-2     1|2
Mayflower Senior Care   June Sept
Millbrook Family Care Home      
Mountain Valley Retirement Home   June  
Mt. Pisgah Family Care Home      
North Ridge Assisted LIving 1-5   2|3|4|1|2  
Plemmons Family Care 1-2   Feb|Oct July
Redememed Family Care Home of Leiceseter     Nov
Riverside Village Homes G-J G|H|I G|H|I|J G|H|I|J
Serenity Heart Family Care Home 230-235     231|232|234|232
|231|232|233|234
|235
Smith Street Village   30|36|94|30|94 94
Soundview Assisted Living 1,2,4 1|2|4   2
Soundview Family Care Home G-J      
St. Mary Rosa's Family Care Home April Nov July
Westside Assisted Living A-B A|B May A
White Fawn Family Care Home   May  
Woodland Terrace 1-7 2|3|4|5|6 2|3|4|5|6|7 2|3|4|5|6|7

Henderson County Nursing Homes

Facility   2017 2016
Blue Ridge Health and Rehab Center March|June March|June|Sept|Dec Feb|June|Sept
Brian Center Health and Rehab / Hendersonville March|June June|Sept|Dec March|June1
|June2|Aug|Dec
Carolina Village March|June June|Sept|Dec Feb|Dec
Hendersonville Health and Rehab March|June Sept|Nov Sept|Nov
The Laurels of Hendersonville May Jan|June|Sept|Dec March|July|Sept
|Dec
Life Care Center of Hendersonville Feb|May Feb|Nov Feb|May|Aug|Nov
The Lodge at Mills River Feb|May Jan|April|July|Oct Jan|April|July
Mountain Home Health and Rehab Jan|April|July Jan|April|July|Oct Jan|April|July
|Sept
Universal Health Care / Fletcher Jan|April|July Jan|April|July|Oct Jan|April|July
|Sept

Henderson County Adult Care Homes

Facility   2017 2016
Blue Ridge Retirement Feb|March|June April|Aug|Nov Feb|Aug|Nov
Brookdale Heritage Circle     Jan|April|July
Cardinal Care Center / Hendersonville Feb|May Feb|May|Aug|Nov Feb|Aug|Nov
Carillon Assisted LIving of Hendersonville Feb|June Feb|May|Aug|Nov Feb|May|Aug|Nov
Carolina Reserve of Hendersonville Jan|June Feb|Sept|Oct Jan|June|Aug
Carolina Reserve Laurel Park Jan|June Feb|June|Sept|Oct Jan|May
Carolina Village March|June March|June|Sept|Dec May|July|Sept
Cherry Springs Village April Jan|Aug|Oct March|July
Country Meadows Rest Home     Feb|Nov
Henderson's Assisted Living Feb|April Jan|April|Aug|Dec April
McCullough's Rest Home April|July Feb|May|Oct March|July
Mountain View Assisted Living Feb|April Jan1|Jan2|Feb|April|Aug April|July
Pacifica Heritage Hills Jan|April|July Jan|April|Oct  
Winchester House 1-2      

Henderson County Family Care Homes

Facility 2018 2017 2016
Country Meadow Family Care Home   May  
Fletcher View Inn   May|Aug|Nov Aug
Just in Time Family Care Home 1-2   1|2 1|2
Kay Family Care Home   March|June March|June|Sept|Dec
Moniscare   March|June|Aug|Nov  
Soundview Assisted Living #3     Feb
Soundview Family Care Home A-F, M-O     A|A|F|G|O
Sunflowers Homes     March|June
Tore's Home 21 & 22 21|22|22|22 July Feb|May|July Jan
Willow Spring Assisted Living #2   May May

Madison County Nursing Homes

Facility 2018 2017 2016
Elderberry Health Care   Nov Jan|Aug
Madison Health and Rehabilitation May|August Nov May|Nov

Madison County Adult Care Homes

Facility 2018 2017 2016
Mars Hill Retirement Community May|August   Nov

Madison County Family Care Homes

Facility 2018 2017 2016
  • Hot Springs Family Care Home1-2
Feb   1|2
Mintz Care Home 1-5 2|4|5 4|5|Jan

1-Jan|March
2-Jan|March
3-Jan|March
4-March|May|Aug
5-March|May|Aug


Transylvania County Nursing Homes

Facility 2018 2017 2016
Brian Center Health and Rehab / Brevard May Feb|May|Nov June|Sept|Nov
The Oaks / Brevard May Feb|May|Nov Feb|Sept
Transylvania Regional Hospital, Transitional Care Unit April|June March|June|Sept|Dec March

Transylvania County Adult Care Homes

Facility   2017 2016
Cedar Mountain House April|June June|Aug|Dec Feb|May|Sept
Kingsbridge House April|June March|June|Sept|Dec March|June|Aug

Transylvania County Family Care Homes

Facility   2017 2016
Tore's Home 1-3,7 1|1|1|7 1|7|2|3|7|1 1|2|3|7